Business Initiatives Analyst

Website Workplace Safety and Insurance Board

Job Description:

Analyze current and create the future state of organizational work flows and systems; re-engineer and improve business systems, work flows, services and programs ensuring they reflect and support divisional and organizational business plans and initiatives. Identify, design and implement both change and improvement initiatives.

Job Responsibilities:

  • Perform data and trend analysis to identify, document and inform management on potential impacts of projects, initiatives and system and process changes.
  • Maintain and validate data used in performing analysis. Create, run and validate queries to ensure regular monitoring of business activities.
  • Develop ad hoc queries using various software (ie. Cognos, Ms Access, Excel, PeopleSoft, etc.) to provide business intelligence to management and support decision making.
  • Re-engineer and improve current business processes, services, systems and programs.
  • This includes conducting research, analysis and investigation into business processes, identifying opportunities for automation and process efficiencies, developing, testing and implementing innovative solutions and initiating activity to ensure processes reflect and support divisional and organizational business plans.
  • Facilitate program development by identifying, investigating, recommending and overseeing the implementation of solutions to realize efficiencies and correct deficiencies in current business services, processes, and programs; and in developing new processes, services, programs and reports.
  • Perform other related duties as assigned or required, such as all aspects of User Acceptance Testing.
  • Develop educational and instructional materials (including but not limited to system training materials, system and user guides, handbooks, and quick reference guides).
  • Deliver system training on important system or procedural changes to users. Provide follow-up post implementation support by resolving problems and developing procedures, charts and matrices to familiarize staff with changes.
  • Facilitate the creation of and agreement to business requirements in order to support change initiatives by reviewing, evaluating and identifying problems and opportunities; identifying and documenting business requirements for process/system changes/enhancements; obtaining agreement and sign-off to ensure the requirements are accurate and reflect business needs; documenting the business requirements.
  • Represent Treasury and act as central contact between project team members, management, business owners, Information Technology Cluster (ITC), external consultants and vendors to facilitate successful implementation.
  • Develop and maintain databases and applications such as employer payments to support Treasury business activities and transactions and to provide ad hoc and routine report
  • As project and initiative leader, plan and scope the future state of workflows and systems.
  • This involves identifying and documenting business needs and associated system processing, developing and proposing alternative solutions, outlining assumptions, constraints, costs and benefits; monitoring and providing ongoing updates on project progress, coordinating workflow, system and process testing, clarifying issues and resolving problems.
  • Act as technical resource or subject matter expert and provide systems, business, technical and analytical expertise to clients including Treasury, Finance, and other areas within the organization as required, , for process and program design, and key business initiatives. Participate in corporate, divisional, and branch projects and initiatives.
  • Represent the Treasury branch on all aspects of corporate-wide projects, including providing business requirements and testing.
  • Develop and maintain ongoing communication linkages within and between the branch and other areas within the WSIB and Corporate Project Teams.
  • Communicate with organization change enablers to identify current practices, processes, systems and methodologies to devise and implement strategies to cover any obstacles.
  • Provide post implementation support.

Job Requirements:

  • Five years prior experience in business administration, analytics and workflow processes.
  • University degree at the undergraduate level with a specialty focus in business administration or computer science.

Job Details:

Company: Workplace Safety and Insurance Board

Job Category: Government

Vacancy Type: Full Time

Job Location: Ottawa, Ontario, CA

Application Deadline: N/A

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