Website Veterans Affairs Canada
Job Description:
Provide information on hotel facilities and services;
Job Responsibilities:
- Assist clients/guests with special needs;
- Process group arrivals and departures;
- Clerical duties (i.e. faxing, filing, photocopying);
- Handle wake-up calls;
- Maintain an inventory of vacancies, reservations and room assignments
- Balance cash and complete balance sheets, cash reports and related forms;
- Provide general information about points of interest in the area;
- Take, cancel and change room reservations;
- Investigate and resolve complaints and claims;
- Follow emergency and safety procedures;
- Provide customer service;
- Register arriving guests and assign rooms;
- Answer telephone and relay telephone calls and messages;
- Process guests’ departures, calculate charges and receive payments;
Job Requirements:
- Organized
- Excellent written communication;
- Client focus;
- Dependability;
- Flexibility; Team player;
- Judgement;
- Effective interpersonal skills;
- Secondary (high) school graduation certificate
- Excellent oral communication;
- Reliability;
Job Details:
Company: Veterans Affairs Canada
Vacancy Type: Full Time
Job Location: Victoria, BC, CA
Application Deadline: N/A
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