Booking Clerk

Website Vancouver Coastal Health- VCH

Job Description:

Vancouver Coastal Health is looking for a Booking Clerk to join the British Columbia Operational Stress Injury (OSI) Clinic in Victoria, BC

Job Responsibilities:

  • Rearrange schedules to meet changing demands/requests and prepare and confirm client/patient information.
  • Provide clerical functions that include typing technical and non-technical materials proficiently utilizing a variety of computer software applications such as word processing, spreadsheet, database and presentation software.
  • Arrange for patient transportation.
  • Maintain and print daily schedules that integrate activities from various sites as needed.
  • Schedule and book a variety of client/patient appointments and follow up visits, tests and referrals.
  • Provide scheduling/booking, clerical and reception functions for the area.
  • Provide reception services by greeting clients/patients and others and directing them to appropriate areas and/or responding to general inquiries.
  • Maintain departmental equipment, supplies and filing systems.
  • Answer and respond to phone messages or forwards callers to appropriate health care professional or other personnel.
  • Maintain appointment calendars for all designated physicians and/or other designated health care professionals.
  • Maintain client/patient charts entering data into a computerized system and update statistics on client/patient attendance.
  • Perform timekeeping functions for designated staff as required.

Job Requirements:

  • Ability to operate related equipment.
  • Ability to deal with others effectively.
  • Ability to keyboard at 40 wpm.
  • Ability to organize work.
  • Physical ability to carry out the duties of the position.
  • Ability to communicate effectively both verbally and in writing.
  • Grade 12, two years’ recent related experience or an equivalent combination of education, training and experience.
  • Knowledge of medical terminology.

Job Details:

Company: Vancouver Coastal Health – VCH

Job Category: Health

Vacancy Type: Full Time

Job Location: Victoria, British Columbia, CA

Application Deadline: N/A

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