Client Success Specialist

Website Uber

Job Description:

The Client Success Specialist role is a great opportunity to demonstrate your relationship management and sales skills.

Job Responsibilities:

  • Build processes and standardize best-practices within merchant success and your territory
  • Partner with our Operations and Sellers on managing the relationship, issue, and questions of merchants
  • Track merchant KPI and OKR to understand their success, issues, or opportunities
  • KPI & OKR centric methodology: generate team consciousness about the need of results measured by important metrics
  • Excel in hands-on vendor management and training of new merchant features or products
  • Act as an ambassador of Uber Eats’ mission, brand, and product

Job Requirements:

  • A minimum of 1+ years of experience in a B2B organization in an outbound account management role
  • Ability to fluently communicate in French and English with clients
  • Bachelor’s degree

Job Details:

Company: Uber

Vacancy Type: Full Time

Job Location: Vancouver, BC, CA

Application Deadline: N/A

Apply Here