Job Description:

We are looking for a Senior Analyst in the field of IT Risk & Quality Assurance who will help rebuild our QA unit. This is a great opportunity to design and implement adaptable processes, establish the right tools, and build a QA team that is respected for the value it adds to TPS.

Job Responsibilities:

Participates in hiring interviews
Defines QA requirements and translates them into actionable work items to complete.
Identifies and establishes automated testing practices, as well as creates automated tests in QA testing software.
Creates and maintains an efficient repository of test cases, test scripts, test plans, test metrics.
Learns new technologies and solutions to ascertain the impact to QA and testing requirements.
Proactively analyzes defects, service incidents and customer feedback to identify improvements to QA and other areas.
Communicates and presents to all levels of stakeholders to represent the interests and requirements of the unit.
Ensures elements of the QA testing lifecycle are completed including test plans, test cases, testing, tracking and resolution of defects.
Provides assistance to users, developers and other relevant stakeholders during the preparation and execution of testing.
Produces high-quality documentation, including reports, templates, presentations and user guides.
Works with project managers, change owners, and developers to ensure that all Quality Assurance (QA) activities are considered at the right time and meet Service requirements.
Learns and facilitates the setup of changing test environments, ensuring they meet testing needs including functional, performance, security, regression and accessibility testing.

Job Requirements:

Must have superb communication and presentation skills to clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding.
Determined and independent problem solving skills: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
and not easily discouraged by setbacks.
Excellent collaboration and team leadership skills with the ability to take initiative, multi-task and work in a fast-paced environment.
Must have excellent writing skills to update and maintain policies and procedures.

Qualification & Experience:

ISTQB Testing (or related) certification and an equivalent combination of experience is an asset
Additional courses in Project Management, Time Management, Risk Management, Presentation Skills and Supervisory Techniques would be beneficial.
A three (3) year College or University Degree in Computer Sciences or Business Administration, or an equivalent combination of education and/or training and experience.

Job Details:

Company: Toronto Police Service

Job Category: Armed Forces

Vacancy Type: Full Time

Job Location: Toronto, Ontario, CA

Application Deadline: N/A

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