Senior Analyst

Website Toronto Police Service

Job Description:

We are looking for a Senior Analyst in the field of IT Risk & Quality Assurance who will help rebuild our QA unit. This is a great opportunity to design and implement adaptable processes, establish the right tools, and build a QA team that is respected for the value it adds to TPS.

Job Responsibilities:

  • Participates in hiring interviews
  • Defines QA requirements and translates them into actionable work items to complete.
  • Identifies and establishes automated testing practices, as well as creates automated tests in QA testing software.
  • Creates and maintains an efficient repository of test cases, test scripts, test plans, test metrics.
  • Learns new technologies and solutions to ascertain the impact to QA and testing requirements.
  • Proactively analyzes defects, service incidents and customer feedback to identify improvements to QA and other areas.
  • Communicates and presents to all levels of stakeholders to represent the interests and requirements of the unit.
  • Ensures elements of the QA testing lifecycle are completed including test plans, test cases, testing, tracking and resolution of defects.
  • Provides assistance to users, developers and other relevant stakeholders during the preparation and execution of testing.
  • Produces high-quality documentation, including reports, templates, presentations and user guides.
  • Works with project managers, change owners, and developers to ensure that all Quality Assurance (QA) activities are considered at the right time and meet Service requirements.
  • Learns and facilitates the setup of changing test environments, ensuring they meet testing needs including functional, performance, security, regression and accessibility testing.

Job Requirements:

  • Must have superb communication and presentation skills to clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding.
  • Determined and independent problem solving skills: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
  • and not easily discouraged by setbacks.
  • Excellent collaboration and team leadership skills with the ability to take initiative, multi-task and work in a fast-paced environment.
  • Must have excellent writing skills to update and maintain policies and procedures.

Qualification & Experience:

  • ISTQB Testing (or related) certification and an equivalent combination of experience is an asset
  • Additional courses in Project Management, Time Management, Risk Management, Presentation Skills and Supervisory Techniques would be beneficial.
  • A three (3) year College or University Degree in Computer Sciences or Business Administration, or an equivalent combination of education and/or training and experience.

Job Details:

Company: Toronto Police Service

Job Category: Armed Forces

Vacancy Type: Full Time

Job Location: Toronto, Ontario, CA

Application Deadline: N/A

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