Senior Product Designer

Website Thinkific

Job Description:

As a Senior Mobile Designer at Thinkific, you’ll be a key member of our Experience Design and Research (XDR) team, specifically on our mobile app team, and contribute to the continued growth, innovation, and improvement of our world-class learning platform. You’ll focus on the customer experience and use your design skills to learn from our customers, create compelling visual interfaces, own projects, and champion an experience that drives success for Thinkific course creators and their students. In this role, you’ll be in the unique position to help both uncover and deliver on opportunities that drive customer and business value.

Job Responsibilities:

  • Work within an established design system, while bringing your unique insights and perspective to challenge the status quo when needed
  • Influence design direction based on quantitative and qualitative research techniques
  • Keep an eye on the big picture—the impact of a feature on our overall product or a step within our process—with the desire to make things better
  • Advocate for the customer experience while considering and balancing differing opinions, especially when deadlines are looming
  • Facilitate design workshops for cross-functional teams and participate in passionate and respectful debates in a collaborative and inclusive environment
  • Use analytics and data as a decision-making tool and use them as success metrics
  • Move through problem statements, napkin sketches, and rapid prototypes to high fidelity design specs in a timely manner without sacrificing quality
  • Work with product managers and engineers to deliver high-quality results on time while confidently owning “how” we deliver an excellent mobile customer experience

Job Requirements:

  • Be able to design within constraints, including a variety of screen sizes
  • Possess excellent verbal and written communication skills that enable you to host design critiques and pitch your work to stakeholders
  • Have 5+ years specifically in a product design role, with at least 1-2 of those years at a senior level
  • Can share a strong portfolio of design work that clearly articulates your role in each project and shows your ability to apply critical thought to your work
  • Demonstrate expert level experience with low-fi to hi-fi design processes
  • Have 3 years experience working on mobile applications and obsess over interactions
  • Show experience in qualitative and quantitative user research techniques and the ability to leverage data to both make and measure decisions
  • Have experience working with various stakeholders and teams including product, support, marketing, and engineering

Job Details:

Company: Thinkific

Job Category: Private

Vacancy Type: Full Time

Job Location: Vancouver, British Columbia, CA

Application Deadline: N/A

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