Website TELUS
Job Description:
As a Data Scientist, reporting to the Manager C360 Insights Team, you will play a pivotal role in enabling TELUS’ Marketing teams to achieve their business goals including revenue, EBITDA, churn, customer experience by developing advanced analytics solutions that support marketing strategy and campaigns.
Job Responsibilities:
- Contribute to the development of teams’ deliverables like Next Best Action engines, Propensity Models, Natural Language Processing models,
- Near Real time Triggers, Customer Journey Analytics, Data Dashboards that inform marketing strategy and campaigns leveraging PySPARK, Python, SQL, etc.
- Support the transition of TELUS’ data assets and analytics machine learning solutions to Google Cloud Platform ensuring data security and privacy compliance
- Present customer insights to cross-functional business partners including Marketing, Channel, Products & Services, Customer Experience and Digital
- Work collaboratively with business partners teams to understand, compartmentalize complex and ambiguous business issues into crisp and manageable pieces
- Own the end-to-end analysis including pre-analysis, trigger detection, predictive modeling and post campaign analysis
Job Requirements:
- Experience with Data Visualization tools like Domo/Tableau
- Strong Quantitative, analytical and problem solving skills
- Good business acumen, relationship management and influencing without authority skills
- Ability to provide actionable recommendations based on data analysis
- Strong Ability to prioritize tasks from multiple stakeholders and meet deadlines with quality deliverables
- 8+ years of progressive and relevant work experience
Job Details:
Company: TELUS
Job Category: Telecom
Vacancy Type: Full Time
Job Location: Edmonton, AB, CA
Application Deadline: N/A
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