Website Toronto Dominion Bank
Job Description:
We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences. The position of Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.
Job Responsibilities:
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Respond and resolve customers’ concerns using standard procedures and escalating non-standard activities, as necessary
- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD’s Code of Conduct and Ethics
Job Requirements:
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
Job Details:
Company: Toronto Dominion Bank
Job Category: Bank
Vacancy Type: Full Time
Job Location: Kelowna, BC, CA
Application Deadline: N/A
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