Customer Experience Associate

Website Toronto Dominion Bank

Job Description:

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Job Responsibilities:

  • Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
  • Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
  • Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
  • Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
  • Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Job Requirements:

  • Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
  • High School Diploma with over 1 year of relevant experience
  • A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills to work in a fast-paced environment

Job Details:

Company: Toronto Dominion Bank

Job Category: Bank

Vacancy Type: Full Time

Job Location: Surrey, BC, CA

Application Deadline: N/A

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