Website Toronto Dominion Bank
Job Description:
As a cross functional process analyst, conduct research, analysis and reporting on a range of operational and service issues. Execute on critical projects and strategic special initiatives within a defined functional area that may require broader partnership across TDS and/or other TD enterprise functions.
Job Responsibilities:
- Provide accurate and thorough analysis of key process drivers, root or systemic causes of cross functional operational issues, interpret findings and make recommendations
- Contribute to the production of consolidated or aggregated reporting as appropriate
- Maintain working relationships with customers by resolving customer issues and articulating business processes to respond to customer queries
- Identify opportunities to improve service delivery
- Support partners with both inbound and outbound requests from various channels, answering questions to perform adjustments within authority levels
Job Requirements:
- May act as a primary coordinator on small scale initiatives or work stream packages for assigned area
- Transactions are characterized by low to moderate-risk/ financial impact
- Provides process / policy guidance to others – internal partners and external customers
- Generally reports to a Team Manager
Job Details:
Company: Toronto Dominion Bank
Job Category: Bank
Vacancy Type: Full Time
Job Location: Vaughan, ON, CA
Application Deadline: N/A
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