
Website Toronto Dominion Bank
Job Description:
Tell us your story. Don’t go unnoticed. Explain why you’re a winning candidate. Think “TD” if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward.
Job Responsibilities:
- Ensure customer/partner problems are handled appropriately the first time, escalating issues when necessary
- Identify customer needs and determine solutions to customer problems
- Offer comprehensive product knowledge and/or guidance as it relates to their respective business area
- Use ability to discover and advise on meeting/exceeding customer needs by asking curious questions
- May identify cross-sell opportunities and/or refer customers/partners to internal Bank partners
Job Requirements:
- High School diploma, Undergraduate degree and/or
- Identifies and resolves issues within discretion and authority on processes, transactions or escalates internally as required
- 1+years of relevant experience
- Requires full proficiency gained through job related training to perform a range of activities
- Generally reports to a Team Manager
Job Details:
Company: Toronto Dominion Bank
Job Category: Bank
Vacancy Type: Full Time
Job Location: Markham, ON, CA
Application Deadline: N/A
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