Loss Prevention


Job Description:

The Loss Prevention Agent protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce shortage.

Job Responsibilities:

  • Provide friendly, professional and knowledgeable service to clients as needed.
  • Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers.
  • Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations and audits.
  • Adhere to all laws and SEPHORA policies concerning apprehensions, search and seizure and the preservation of evidence.
  • Conduct surveillance on the sales floor, as well as utilizing the CCTV system, to identify, observe, and apprehend or deter individuals from committing external theft(s).

Job Requirements:

  • 1 year of asset protection/loss prevention experience in a retail environment.
  • Possess strong written, verbal, interviewing, listening and interpersonal communication skills.
  • A High School graduate or equivalent.
  • Satisfy and maintain all licensing requirements (as required by province or local jurisdiction).
  • Proficiency in Windows, Word and Excel is desirable.
  • Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques.

Job Details:

Company:  SEPHORA

Job Category: Retail 

Vacancy Type: Full Time

Job Location: Toronto, Ontario, CA

Application Deadline: N/A

Apply Here