Job Description:

Participate in analyzing, determining, and implementing changes that improve departmental efficiencies (continuous improvement)

Job Responsibilities:

Generate standard and ad hoc reports, and conduct trend analysis
Request for and change desktop environment in Offices and RSCs which includes implementation, configuration, control, maintenance, troubleshooting, security, and usage monitoring
Coordinate and execute client training in relation to standard hardware and software applications
Monitor and provide data required for monthly metrics and department dashboard
Provide remote and onsite support for all incidents
Communicate with Sobeys staff and ensure that all are kept aware of the status of their Incident and/or Request
Execute on deployment plans and actively participates in all deployment activities for both Hardware and Software

Experienced with Microsoft SCCM and Microsoft Intune.
Ability to meet high customer service standards
Good analytical and problem-solving abilities
Minimum of 2 years of relevant experience
Experienced and broad knowledge of the following: Microsoft Office, Microsoft Windows Operating Systems and Products for Microsoft and Mobile devices, basic Network Security Knowledge, Microsoft Outlook and Microsoft Exchange knowledge, Microsoft Internet Explorer
Ability to effectively prioritize and execute tasks

Company: Safeway Jobs in Edmonton

Job Category: Supermarket

Vacancy Type: Full Time

Job Location: Calgary, Alberta, CA

Application Deadline: N/A

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