Senior Manager

Website National Arts Centre

Job Description:

Reporting to the Executive Director of Human Resources, the Senior Manager, Labour Relations is a strong HR generalist responsible for engaging in healthy and productive relations with union, non-union employees, and client departments. This includes, but is not limited to, recruitment, employee and labour relations, performance management, organization development & training and special projects. You will provide strategic HR advice to members of management, oversee the recruitment process for client groups and administer the annual performance management process. You will also be responsible for maintaining and supporting effective working relationships with management, staff and unions; and providing advice, support and guidance regarding the application and interpretation of the legislation, NAC policies and procedures and collective agreements. You will regularly conduct investigations, handle grievances, prepare for, and participate in, arbitrations as well as lead or participate in bargaining sessions. Finally, and most importantly, you will bring good humour, compassion, alternative thinking, and creative problem solving.

Job Requirements:

  • A great understanding and passion for employment equity issues, a desire for barrier free employment as well as healthy and innovative work environments
  • Hands-on knowledge of compensation programs including annual increases, benefit programs and innovative total compensation programs
  • Experience working in a unionized environment, grievance handling, analyzing, interpreting and applying policies, procedures, regulations and collective agreements
  • Excellent communication and interpersonal skills and a high degree of professionalism
  • Knowledge of, and experience with, performance evaluation systems
  • Ability to deescalate difficult situations; skills in problem solving and mediating
  • Experience conducting effective, thorough, and objective investigations
  • Excellent knowledge of federal HR legislation and regulations (employment standards, human rights, pay equity, employment equity, etc.)
  • A true hands-on approach as well as the ability to successfully communicate with employees to ensure a high level of employee engagement
  • High level of compassion, tact, diplomacy and discretion
  • A bachelor degree from a recognized postsecondary institution in a field related to the position and a minimum of six (6) years of directly related experience OR an equivalent combination of education and experience
  • Exceptional organizational skills and the ability to work under pressure as part of a very busy team
  • Fluently bilingual in both official languages, English and French, written and spoken.

Job Details:

Company: National Arts Centre

Vacancy Type: Full Time

Job Location: Ottawa, Ontario, CA

Application Deadline: N/A

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