Telecounsellor Remote

Website Morneau Shepell

Job Description:

Provides counselling services for LifeWorks Employee Assistance Program (EAP)

Job Responsibilities:

  • Provide short-term counselling to a diverse set of clients dealing with various personal issues that may or may not be work-related
  • Evaluate client needs and work with them to set objectives and develop a strategy to achieve them, within the terms and conditions of the client’s EAP
  • Provide excellent clinical services and embrace LifeWorks culture of continuous learning
  • Manage the administrative requirements as dictated by LifeWorks clinical models.

Job Requirements:

  • Must be flexible to work days and evening shifts
  • EAP industry experience is an asset
  • Excellent time-management skills with the ability to handle a large volume of clients
  • Ability to clinically manage high-risk cases, including clients who are a threat to self or others
  • Able to work with individuals, couples and families and good knowledge of community resources
  • Exceptional customer service focus, high professionalism and adherence to ethical principles of conduct
  • Master’s Degree in Counselling, Psychology, or Social Work
  • Basic knowledge of computer systems is an asset
  • Excellent verbal and written communication skills
  • Professional College membership or registration with a mental health association
  • Ability to set short term objectives and use a solution focused approach
  • Minimum two (2) years post-graduate counselling experience with multiple populations

Job Details:

Company: Morneau Shepell

Vacancy Type: Full Time

Job Location: Vancouver, British Columbia, CA

Application Deadline: N/A

Apply Here