Website Michaels Stores
Job Description:
Help customers shop our store and be able to find what they’re looking for. Maintain store recovery standards to deliver our Brand Promises. Prevent shrink with great service. Deliver friendly customer service.
Job Responsibilities:
- Support the merchandise return / go back process and general store recovery
- Support shrink and safety programs
- Provide a fast and friendly check out experience; execute cash handling to standards
- Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
- Execute a well merchandised and in stock store
- Merchandise recovery and maintenance
- Assist with omni channel processes
- Cross trained in custom framing selling and production
- Educate customer on voice of customer (voc) survey
- Acknowledge customers, help locate product and provide solutions
- Engage customers on benefits of rewards program and complete enrollments
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
- Adhere to standard operating procedures (sop’s) and company programs to ensure compliance to applicable laws and requirements; execute company policies and standards
- Help customers shop and find what they are looking for
Job Requirements:
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- Ability to remain standing for long periods of time
- Regular bending, lifting, carrying, reaching and stretching
- Retail and/or customer service experience preferred
- Ability to move throughout the store
Job Details:
Company: Michaels Stores
Job Category: Private
Vacancy Type: Part Time
Job Location: Etobicoke, Ontario, CA
Application Deadline: N/A
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