Customer Service Representative

Website Mckesson Canada

Job Description:

Customer Service Specialist provide courteous, quality service to retail pharmacies located throughout Ontario. As a Customer Service Specialist, you are the first point of contact and play a critical role in ensuring our customers have a positive experience with McKesson Canada. You will be responsible for building rapport and assisting customers with their product orders, answering questions and providing prompt resolution to any potential concerns.

Job Requirements:

  • A minimum of two(2) year of customer service experience – call center experience is a definite asset
  • High level of phone confidence & professionalism in all modes of communication with internal or external customers
  • Accurately handle complex customer service requests as the initial point of contact, utilizing multiple administrative systems within the defined service standards
  • Analytical and problem solving skills assuming responsibility and taking ownership until resolution achieved
  • Organizational/prioritization skills to be able to work in a multitasking environment

Job Details:

Company: Mckesson Canada

Vacancy Type: Full Time

Job Location: Edmonton, AB, CA

Application Deadline: N/A

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