Job Description:

The Learning Specialist is responsible for the development, of training in a variety of modalities, including: online, paper-based, virtual instructor-led, or in person learning to support various KFC CA products, people development, process, or system initiatives for our restaurants. The learning specialist must have the ability to drive a focus on building people capability through innovative and creative training solutions, and gain alignment with Cross-Functional partners.

Job Responsibilities:

Manage existing training components and continually improve and innovate training design to increase training efficiency
Leverage the ADDIE model to deliver large-scale learning designs
The ability to build strong relationships with cross-functional partners and key stakeholders to influence training strategy and meet key deliverables
Design and develop innovative solutions that use a variety of technology tools and that may launch from the Learning Management System
Design and develop training programs, tools, and resources, applying various scalable approaches (paper-based, eLearning, video, etc.) to best support the learners’ needs and business needs
Educate cross-functional partners on the roles and accountabilities of training
Serve as learning expert on projects who challenges the status quo by offering creative solutions and staying up to date on learning industry trends and innovations
Clarify and align on the learning objectives for each project and link to performance
Manage and partner with external vendors to deliver projects on time, within budget and meeting expectations
Influence and gain alignment from all cross-functional partners and their respective leadership to ensure they have reviewed and approved content
Develop Train-the-Trainer materials and master train field training instructors for national cascades
Determine, implement, and evaluate data collected on training effectiveness, including from LRS, focus groups and surveys.
Lead the creation, deployment and continuous improvement of training programs to support the KFC CA system
Consult with cross functional partners to evaluate their training solutions, and provide expert knowledge that will elevate the effectiveness of those solutions
Other duties as assigned
Measure, monitor and improve the efficiency and effectiveness of training delivery processes
Problem solve current business issues and creatively identify learning solutions to positively impact business need

Job Requirements:

Strong analytical capabilities with good judgment and strong operational focus
Excellent verbal and written communication skills with the ability to make successful presentations to individuals/groups at all levels within the organization.
Post-secondary degree, with a major in human resources or similar degree
Strong follow-up skills and ability to hold accountability at all levels of the organization
Desire to continuously learn and innovate
Strong understanding of the practical application of ADDIE model and adult learning theories and principles
Strategic and forward-thinking, and creative with high standards
Well versed in elearning developer software programs, i.e. Articulate 360 (Storyline, Rise)
Ability to influence various partners, including teammates, cross-functional partners, and other stakeholdersCustomer-mania for restaurant operations and understands the right voice and tone necessary for our restaurant teams
Proficiency of graphic design programs (Adobe Creative Suite, Vyond, Camtasia and similar tools) used to develop content
Well-organized and self-directed individual with strong project management skills and a team player
Ability to perform in a fast-paced environment
1-3 years of experience in a related training or operations role

Job Details:

Company: KFC

Vacancy Type: Full Time

Job Location: Bridgewater, Nova Scotia, CA

Application Deadline: N/A

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