Case Processing Agent

Website IRCC

Job Description:

This inventory will be used to establish a partially or fully qualified pool of candidates within Immigration, Refugees & Citizenship Canada which may be used to staff positions at the PM-01 level or equivalent with various linguistic profiles, various security profiles, various tenures, using various staffing actions across Canada.

Job Requirements:

  • Experience using various software systems (such as Microsoft Excel, Word, etc.) to prepare correspondence and/or produce reports
  • Experience in working with the Access to Information Act or Privacy Act
  • Bachelor’s degree from a recognized post-secondary institution.
  • Experience working at Immigration Refugees and Citizenship Canada
  • Experience in the processing of applications for the Permanent Resident Card (PRC)
  • Experience in providing client service
  • Experience using the Integrated Retrieval Information System (IRIS)
  • Experience in the processing of Express Entry applications for permanent residence under the Economic Class
  • Experience creating, verifying, and updating information in an electronic records/case management information system such as Global Case
  • Management Systems (GCMS)
  • Experience in decision making and applying regulations, legislation, policies, or procedures
  • Experience in working with the Immigration Refugee Protection Act (IRPA)
  • Experience in the processing of applications for sponsorship under Family Class
  • Experience in data entry or data verification using a database system, such as Excel, Access, Oracle, GCMS, etc.
  • Experience in the processing of applications for Canadian Citizenship
  • A secondary school diploma OR *employer-approved alternatives.
  • Experience in working with the Citizenship Act
  • Written Communication Skills.

Job Details:

Company: IRCC

Job Category: Government

Vacancy Type: Full Time

Job Location: Hamilton, Ontario, CA

Application Deadline: N/A

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