Lot Associate

Website The Home Depot Canada

Job Description:

Lot Associates are responsible for providing excellent customer service. They are the first and last point of contact with customers. Their primary responsibilities are to load orders into Customer vehicles and maintain shopping carts outside the store. Lot associates spend the majority of their time outdoors working in all types of weather conditions.

Job Responsibilities:

  • Ensuring the parking lot and entrances are maintained and welcoming to customers, including maintaining shopping carts outside the store
  • Pick, organize and verify orders for delivery or pick-up
  • Providing excellent customer service
  • Acting as a spotter for equipment operators and ensuring that large orders are transported safely through the store and to customer’s vehicles
  • Ensuring that the exits/loading areas are not blocked or cluttered
  • Approaching customers to determine if they need help loading product into vehicles
  • Ensuring that all safety precautions are taken when loading a vehicle
  • Some Heavy lifting required; bending, kneeling, standing for extended periods of time; comfortable with ladders
  • Support work colleagues when needed
  • Utilize computer terminals and/or Home Depot portable phone to check inventory, look-up orders and notify customers when product is ready for pick-up
  • Candidates should be comfortable lifting merchandise to organize for customer pick up

Job Requirements:

  • Ability to lift up to 50lbs repetitively
  • Comfortable working in all types of weather conditions
  • Detailed-oriented; able to work both independently and as part of a team
  • Excellent decision making ability and problem solving skills
  • Self-motivated to drive completion of tasks as quickly and accurately as possible
  • Ability to work a flexible schedule including evenings and weekends

Job Details:

Company: The Home Depot Canada

Vacancy Type: Full Time

Job Location: Nanaimo, British Columbia, CA

Application Deadline: N/A

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