Website Hilton
Job Description:
An Executive Lounge Attendant, you will comfort executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested.
Job Responsibilities:
- Comply with Hotel security, fire regulations and all health and safety legislation
- Serve your role and Team in an environmentally-conscience manner
- Clear and clean tables
- Execute tasks as instructed by the Executive Lounge Supervisor or Manager
- Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints
- Vacuum and clean kitchen area
- Ensure that all Guest supplies and amenities are offered and replenished to the required standards
- Stay current with all hotel services as well as VIP requests and special events
- Project a professional manner with an emphasis on hospitality and Guest service
- Stock the food and beverage
- Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
Job Requirements:
- Previous Guest Service experience in the hotel, leisure or retail sector
- Food Handler Certification
- Calm, efficient and organised
- Multi-lingual
- Smart Serve Certification
- Previous experience in Executive Lounge in a hotel environment
- Excellent personal presentation and communication skills
- A passion for delivering exceptional levels of Guest service
Job Details:
Company: Hilton
Vacancy Type: Full Time
Job Location: Toronto, Ontario, CA
Application Deadline: N/A
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