Executive Lounge Attendant

Website Hilton

Job Description:

An Executive Lounge Attendant, you will comfort executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested.

Job Responsibilities:

  • Comply with Hotel security, fire regulations and all health and safety legislation
  • Serve your role and Team in an environmentally-conscience manner
  • Clear and clean tables
  • Execute tasks as instructed by the Executive Lounge Supervisor or Manager
  • Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints
  • Vacuum and clean kitchen area
  • Ensure that all Guest supplies and amenities are offered and replenished to the required standards
  • Stay current with all hotel services as well as VIP requests and special events
  • Project a professional manner with an emphasis on hospitality and Guest service
  • Stock the food and beverage
  • Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity

Job Requirements:

  • Previous Guest Service experience in the hotel, leisure or retail sector
  • Food Handler Certification
  • Calm, efficient and organised
  • Multi-lingual
  • Smart Serve Certification
  • Previous experience in Executive Lounge in a hotel environment
  • Excellent personal presentation and communication skills
  • A passion for delivering exceptional levels of Guest service

Job Details:

Company: Hilton

Vacancy Type: Full Time

Job Location: Toronto, Ontario, CA

Application Deadline: N/A

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