Technical Analyst

Website Flair Airlines

Job Description:

Flair Airlines is currently seeking a permanent full-time Technical Analyst to join our growing and ever-changing organization. The Technical Analyst will be a key member of the Digital/IT team and will be instrumental in supporting Flair team members and creating effective technologies that support our business. The role will actively partner with internal departments to define and solve business problems and then create solutions to meet these challenges.

Job Responsibilities:

  • Supplying advice and technical training to new employees on all IT procedures and processes
  • Actively contributing to the Digital/IT team to build and implement technology solutions
  • Providing expert knowledge to resolve IT issues
  • Building, designing, examining, and implementing well-organized and structured IT systems
  • Gathering feedback or responses from Flair team members in order to support continuous improve of system functionality
  • Meeting and communicating with stakeholders in order to understand and meet their requirements

Job Requirements:

  • A degree or diploma in Computer Science, Management Information Systems or related field
  • Minimum of two years of experience in a technical support role
  • Experience with the following core technologies would be an asset
  • ITIL foundation v3 certified and or, Microsoft Certifications in any of the following: Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified Desktop Support Technician (MCDST) or Microsoft Office Specialist (MOS) or Microsoft Certified Trainer (MCT) would be considered assets
  • Ability to quickly troubleshoot a variety of complex technical problems associated with computer hardware, peripheral equipment, associated operating systems and software
  • Possess a current working knowledge of relevant platforms, hardware interfaces, smartphones and applications

Job Details:

Company: Flair Airlines

Job Category: Airline Jobs

Vacancy Type: Full Time

Job Location: Brampton, Ontario, CA

Application Deadline: N/A

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