Website Shoppers Drug Mart
Job Description:
Identify customers’ needs and sells through demonstration and education; Coaching customers through make-up applications, skin care consultations, and fragrance demonstrations
Job Responsibilities:
- Actively promote and book appointments for in-Store events
- Encouraging customers to participate in the PC Optimum program & other promotions
- Seeks out development opportunities such as through workshop/education sessions to ensure product knowledge is current; Participate in workshop/education sessions and learn through other online offerings to ensure product knowledge is current and up to date I.e. The Academy, vendor schools, YouTube, etc.
- Builds customer loyalty through follow up and repeat business
- Actively use e-Clienteling to provide superior customer service and maximize sales, and to help reach department targets on all eClienteling metrics
- Introduce and promote Shoppers Beauty online to customers
- Promote sales of beauty products; provides information on new or existing products and services; conducts demonstrations
- Demonstrates a professional image, including clean and complete image guidelines, uniform as outlined in Store Standards with name badge, and full make up wearing only cosmetic and fragrance brands that Shoppers Drug Mart Associate’s sells
- Ensure applicable sales are tracked, and that daily targets are achieved
Job Requirements:
- Commitment to providing excellence in customer service
- Proven consultative skills to provide information, advice and guidance to customers on Shoppers Drug Mart Associate’s beauty products and services
- Ability to conduct sit down makeup and skincare consultations and demonstrate application
- Selling experience with a proven track record
- Strong communication skills to make presentations, instruct individuals and groups on the use of cosmetics
- Punctual and reliable
- Comfort level learning and implanting daily usage of the in-store tools and applications (ex: iPad, derm tools)
Job Details:
Company: Shoppers Drug Mart
Vacancy Type: Full Time
Job Location: Kingston, Ontario, CA
Application Deadline: N/A
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