Customer Services Representative

Website Department of National Defence

Job Description:

Administration and coordination of activities related to the allocation, maintenance and day to day management of DND residential properties under the portfolio of a Housing Services Centre, including the delivery of front line customer service.

Job Requirements:

  • A secondary school diploma/Degree equivalency
  • Experience in providing customer services to clients, including obtaining and providing information, explanation or clarification.
  • Experience in dealing with difficult situations.
  • Experience in working in a high-volume client service environment with a diversified clientele.
  • Experience using spreadsheets, word processing and email software in a work or school setting.
  • Preference may be given to candidates that have completed post-secondary programs in accounting, bookkeeping, office, clerical, or other relevant disciplines.
  • Ability to work under pressure in a front line service with constant interruptions.
  • Ability to communicate effectively in writing.
  • Ability to communicate effectively orally.
  • Knowledge relevant to the position being staffed.

Job Details:

Company: Department of National Defence

Vacancy Type: Full Time

Job Location: Toronto, Ontario, CA

Application Deadline: N/A

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