Specialist Application Support

Website Canadian Pacific Railway

Job Description:

These production environments gather, massage and present data to multiple interfaces and operational application systems, which ultimately contribute to the organization’s ability to achieve its business goals.

Job Responsibilities:

  • Manages and resolves bug fixes or service tickets from business and/or incident requests, within current Service Level Agreements.
  • Ensures adherence to best practices for application enhancements and support including complex impact or systems analysis; ensures adoption and adherence to defined support processes (e.g. incident management, request management, change management, etc.), and ensures the operating efficiency of existing application systems.
  • Reviews, analyzes, and designs/modifies programming systems, including encoding, testing (unit, system, acceptance, creation and execution), debugging and installing up to and including a large-scale system.
  • Conducts quality reviews of designs, solutions and implementations including documentation, knowledge transfer and revisions.
  • Ensures that systems are developed/tested to meet business requirements and specifications.

Job Requirements:

  • University Degree in Computer Science, Information Systems, Engineering, Science or equivalent practical experience.
  • 6+ years’ experience with diagnosing, isolating and debugging software problems, including PL/SQL package/procedures based programming for data conversions and application development/maintenance.
  • 6+ years’ of practical experience using a variety of programming languages, databases and environments.
  • Proven experience with the following technologies is required

Job Details:

Company: Canadian Pacific Railway

Vacancy Type: Full Time

Job Location: Toronto, ON, CA

Application Deadline: N/A

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