Website City of Vancouver
The position reports to the Manager Recreation Strategy and Innovation within the Recreation Division of the Vancouver Board of Parks and Recreation. The position will work collaboratively with various divisions and departments within the City as well as external groups such as non-profit sport and community organizations, private sector stakeholders, public and private schools and boards and other levels of government.
- Researches, drafts and supports the development, evolution and ongoing management of recreation-related policies, standards, procedures, strategies, plans, agreements, audits and studies resolving issues and initiating continuous improvement processes as needed.
- Monitors and makes recommendations on adoption of recreation, sport and health industry standards, trends and best practices; conducts benchmarking, peer surveys, develops, maintains and communicates relevant information to assist with decision-making
- Leads or contributes to the development of reports, memos and presentations to the Director, General Manager, Park Board, Council and
- Committees providing information and recommendations on relevant initiatives as required
- Assists or stands in for the Manager, Recreation Strategy and Innovation, at meetings and presentations
- May supervise staff, volunteers or coop students.
- Supports project team members and management in effectively using metrics, financial information, quantitative data and/or qualitative information to identify issues and opportunities, establish key performance indicators and to inform operational and project-related decision-making.
- Other duties/responsibilities as assigned.
- Makes recommendations on preferred solutions and develops business cases and value proposition documents including: costs/benefits analysis, financial modelling, risk analysis and initial project planning (scope, budget, timeline, customer objectives and expectations)
- Identify organizational and business process impacts expected to result from the implementation of new policies, standards, procedures – recommends and implements strategies to minimize those impacts. These include: reassignment of work, rebalancing of workloads, changes to positions or staffing levels, redefinition of staff roles/ responsibilities, reengineering of business processes; helps to build business cases for additional resourcing.
- Synthesizes and consolidates complex information into succinct and meaningful written and verbal management reporting, leveraging productivity tools such as Word, Excel and PowerPoint.
- Plans, supports and facilitates/implements public engagement and internal/external stakeholder processes
- Ability to develop and maintain strong working relationships with a variety of internal and external contacts and team members to provide advice, information and assistance, as well as with senior management.
- Experience working on projects within a municipality and with multiple city departments, a municipal partner, or within another government setting
- Excellent organisational skills; Ability to concurrently manage multiple tasks and competing priorities in a fast-paced, dynamic environment.
- Ability to present analyses and solutions in clear and compelling terms, via superior written communication, verbal communication and presentation skills, and especially the ability to create effective and compelling PowerPoint presentations and written reports.
- Experience working with diverse stakeholders and interest groups
- A bachelor’s degree in Business Management, Public Policy, Sport/Recreation Management or a related area.
- Considerable knowledge of project management methodologies and standards.
- Experience in human centred design and/or GBA+
- Experience in or knowledge of the Canadian sport system
- A minimum of five years’ experience in a position with primary responsibility for undertaking business analytics, data analysis, research, business process reviews/re-engineering and management reporting to support complex and multi-faceted business, operations and/or service delivery projects, to include experience working directly with and/or reporting to senior management in a large organisation
- Additional skills or attributes that would be considered an asset for this position are:
- Considerable knowledge of analytics, quality improvement tools, techniques and methodologies.
- Experience in a municipal recreation setting and with ActiveNet considered an asset.
- Ability to manage change and assist people with adapting to change
- Certifications such as International Institute of Business Analysis or Lean Six Sigma to be considered an asset.
- Ability to systematically frame and analyse an issue, opportunity or policy problem, and think innovatively to arrive at a solution that is supported by a balance of facts and good judgment;. present solutions in clear and compelling terms
- Considerable knowledge of office productivity tools to effectively research, analyse and communicate.
Company: City of Vancouver
Vacancy Type: Full Time
Job Location: Vancouver, British Columbia, CA
Application Deadline: N/A