Job Description:

Reporting to the Supervisor on duty, responsible for professionally preparing and serving refreshments while providing excellent customer service.

Job Responsibilities:

Assist in special events
Responsible for the preparation and serving of drinks and food while practicing “selling up” method of sales
Provide a high level of front line customer service including greeting and engaging customers in product selection
Utilize problem solving and conflict resolution skills, using sound judgement and diplomacy in confrontational situations
Maintain complete vigilance while on duty and be ready to respond to any emergency situation
Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff
Report all concerns, accidents and incidents to immediate supervisor and take appropriate action
Receive, check, and re-stock inventory as required
Follow operating and drink and food preparation standards
Work with team to open and close service area following established procedures
Complete administrative duties in a timely manner (eg. revenue reports, incident/accident reports, opening and closing procedures)
Attend meetings/training as required
Performs other duties as assigned
Anticipate volume and prepare items to meet demand
Maintain clean and safe work stations and equipment at all times

Exceptional customer service and communication skills
Submit or agree to a Police Information Check
Current Standard First Aid / CPR C / AED from an accredited organization
Food Handler’s Certificate may be required
Preference will be given to students that have a permanent residency in Brampton.
Minimum 18 years of age
Various tests and/or exams may be administered as part of the selection criteria.
Problem solving and conflict resolution skills as demonstrated through scenario testing (Theatre)
Valid “G2” Ontario driver’s license and ability to obtain City of Brampton Off Road Vehicle Operator’s Permit (Golf Course only)
Smart Serve Certificate

Company: City of Brampton

Job Category: Cities And States

Vacancy Type: Full Time

Job Location: Milton, Ontario, CA

Application Deadline: N/A

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