Configuration Management Specialist

Website Canadian Tire

Job Description:

Reporting to the Team Lead, Configuration Management, the Configuration Management Specialist will be responsible for maintaining an accurate Configuration Management Database (CMDB) for on-premises and public cloud infrastructure across the Enterprise.

Job Responsibilities:

  • Perform periodic attestation of infrastructure configuration items
  • Ensure data is available in the CMDB to support stakeholder processes (e.g., ITSM, Security and Architecture)
  • Manage the population of the CMDB per configuration management plan, process, and policy
  • Monitor and perform periodic review of CMDB health metrics with CI owners – identify and take action to resolve issues
  • Maintain in-scope CI classes and key attributes

Job Requirements:

  • 2-5 years of experience in Configuration Management or similar type of experience
  • Working knowledge of ServiceNow Asset and Configuration Management modules
  • General technical knowledge of Azure Cloud environments
  • Working Knowledge of ServiceNow Service Mapping and Auto Discovery
  • Certified ServiceNow System Administrator (CSA)

Job Details:

Company: Canadian Tire

Job Category: Retail

Vacancy Type: Full Time

Job Location: Oakville, ON, CA

Application Deadline: N/A

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