Business Content Lead

Website Canada Council for the Arts

Job Description:

Work closely with crm and gms product owners, and support projects related to the development and implementation of new technologies that are part of the council’s cgms integrated grant management system (gms) and contact relationship management system (crm).

Job Responsibilities:

  • Developing client supports that provide no-touch and low-touch options for potential grant applicants
  • Supporting Product Owners in the preparation of briefing notes for decision‐making, the coordination of communication strategies, and other activities related to Digital Shift granting projects
  • Developing user content for the portal and CGMS systems
  • Revising application guidelines and forms to reflect changes to granting processes
  • Coordinating and facilitating working groups to advise on specific topics
  • Perform other related duties.
  • Developing templates and training materials
  • Revising and developing operational policies to reflect changes to granting processes

Job Requirements:

  • Strong digital literacy skills and ability to work with new technologies
  • Strong self‐motivation, organizational and priority management skills
  • Three (3) years of experience directly related to the principal responsibilities of the position
  • Excellent aptitude for establishing relations, networks and collaborations, including the ability to promote dialogue and obtain consensus
  • Two (2) years of experience working with an organization that issues grants and contributions, such as an arts funder, government department or foundation
  • An undergraduate degree in arts, communications, journalism, business, administration or an equivalent combination of professional experience related to the responsibilities of the position
  • Excellent collaboration, facilitation and interpersonal skills; ability to work effectively in teams
    Willingness to learn
  • Excellent initiative, facilitation, judgment, adaptability, analytical thinking, problem-solving, and innovative thinking skills Critical thinking demonstrated by the ability to structure thought process logically and to weigh pros and cons of potential solutions to problems
  • Excellent communications skills, the ability to write and speak in clear, accessible and compelling language with a high degree of professionalism and diplomacy

Job Details:

Company:  Canada Council for the Arts

Job Category: Government

Vacancy Type: Full Time

Job Location: Ottawa, Ontario, CA

Application Deadline: N/A

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