Website Bell
Job Description:
The Client Executive is responsible for the retention, growth, and management of key BBM clients’ existing revenue base.
Job Responsibilities:
- Act as the authority for all customer network solutions and be the main point of contact for the customer
- Prepare business cases and provide financial analysis to clients outlining technical aspects of proposed solution offering unique value and improve profitability and ROI for client
- Keep up with industry news and provide insight into leadership and clients on emerging trends, competitive threats, and opportunities to deliver greater value.
- Act as a facilitator with various internal groups at Bell: Support, invoicing, after sales support, delivery
- Develop strategies and tactics based on Bell competitive advantages and profitability
- Develop and deliver client proposals and presentations and lead RFP responses
- Obtain required approval (Technical solution, pricing, contract) in preparation for a final presentation to customers
- Mobilize all the required internal resources to meet client needs by providing expert advice on concepts, products and services
- Defend the interests of the client within Bell to ensure the alignment of support and development activities with its business requirements
- Attain revenue and new agreement objectives
- Manage existing base of customers and generate growth (upsell) by positioning new solutions helping them reaching their business objectives
- Develop a sales strategy based on BBM product strategy, your revenue objectives, and the client’s business objectives
- Drive customer account plan development based on client business development objectives and Marketing strategy
- Identify and qualify opportunities for revenue growth and recurring revenues in different lines of business: Wireline and
- Wireless connectivity, Managed services, Professional services and Infrastructure services
- Winback and acquire new customers in cross-selling mode of wireless and wireline services
- Ensure continuous update of sales opportunities in the Bell CRM tool in order to provide an up-to-date status of the evolution of the opportunities in the sales cycle and ensure financial forecasts accuracy of the of the sales territory
- Prepare and deliver official group presentations to different hierarchical levels at the client
- Assist clients in planning their information and communications technology (ICT) and systems integration strategies and tactics
- Engage solution specialists to assist with new opportunities and ensure their full support to meet required deliverables
- Build and manage relationships at all levels (CIO, CFO, Director of IT, etc.) within the customer to position and promote Bell solutions.
Job Requirements:
- Demonstrated business development to acquire new opportunities and leadership and experience influencing key decision-makers
- 3+ years experience managing large complex accounts in Telecommunications or ICT industry
- Desire to constantly learn and develop technical skills
- University/Postgraduate degree preferred
Job Details:
Company: Bell
Job Category: Telecom
Vacancy Type: Full Time
Job Location: Surrey, British Columbia, CA
Application Deadline: N/A
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