Quality Assurance Coordinator

Website British Columbia Institute of Technology - BCIT

Job Description:

BCIT’s School of Transportation is seeking a temporary, full-time (1.0 FTE) Quality Assurance Coordinator.This position assists the Associate Dean and Chief Instructors in audit planning, corrective action plans, development and maintenance of Quality Assurance databases and records for Transport Canada, and Canadian Council for Aviation and Aerospace accreditation. Additional responsibilities include maintaining records associated with regulator and accreditation requirements, providing alerts and reminders to the Associate Dean and Chief Instructors prior to related deadlines coming due, and archiving, organizing, and formatting of course materials.

Job Responsibilities:

  • Confirms receipt of projects and assignments from instructors, and follows up on missing or incomplete data for instructor submitted projects and assignments.
  • Works with Associate Dean to develop and maintain audit schedules, and to maintain and retain all required audit documentation.
  • Provides alerts and reminders to Associate Dean and Chief Instructors prior to deadline requirements coming due.
  • Maintains current version of policy manuals, and in cooperation with the Associate Dean, updates policy manuals, including the Transport Canada Training Policy Manual (TPM), associated
  • Documents in Reference, and the Canadian Council for Aviation and Aerospace (CCAA) Training Control Manual.
  • Creates and modifies numbered forms to comply with policy manual requirements.
  • Maintains auditable databases and records related to instructor training records, training improvement proposals, process audits, corrective action plans, quality management system processes, and curriculum reviews.
  • Appends rationale for missing data to course files after consultation with the respective Chief Instructor.
  • Performs process audits, as directed by Associate Dean, to ensure compliance with approved policy manuals.
  • Collects, retains and files student project and assignment documentation as required.
  • Maintains version control of curriculum, including lesson plans, course outlines, presentations, exams, assignments, and projects in dedicated software (such as ShareSpace).
  • Creates and distributes notifications of intent for audits.
  • In collaboration with Chief Instructors, coordinates the flow of material to support curriculum maintenance and development.

Job Requirements:

  • 50 wpm keyboarding skills.
  • Excellent time management and organization skills with proven ability to prioritize, meet deadlines, and work effectively within a fast paced environment
  • Excellent verbal and written communication skills, with proven ability to interact appropriately and effectively with internal and external contacts at all levels
  • Grade 12, plus completion of additional specialized business administration, or other related training, of up to one year in duration, such as courses in business communication, supervisory skills, and MS Office.
  • Detail oriented and proven ability to work with a high level of accuracy
  • Experience working with database applications such as learning management systems and/or inventory control systems, or similar.
  • Proven, high level of reliability in controlling and interpreting documents
  • Demonstrated proficiency with MS Office at the intermediate level
  • Demonstrated ability to work independently and as part of a team.
  • Two years of general experience, plus two years of directly related experience in a similar position, preferably in a post-secondary environment.
  • Demonstrated high levels of customer service
  • Proven ability to work in an environment of confidentiality, with a proven track record of exercising tact and discretion.
  • Ability to exercise sound judgment, problem solve and make responsible decisions.


Job Details:

Company: British Columbia Institute of Technology – BCIT

Job Category: Education

Vacancy Type: Full Time

Job Location: Burnaby, British Columbia, CA

Application Deadline: N/A

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