Night Captain

Website Accor

Job Description:

Reporting to the Concierge Leadership, responsibilities and essential job functions

Job Responsibilities:

  • Meet all guest needs in a pleasant, efficient and professional manner
  • Duties include: Shoeshine, In-Room Dining orders and Bell Services
  • Consistently offer professional, engaging and friendly service
  • Work with the overnight Manager on duty
  • Pick-up laundry and doorknob menus
  • Luggage handling
  • Co-ordinate and work with Front Office and Housekeeping Departments
  • Provide parking assistance upon arrival and departure of guest vehicles
  • Provide the guest with detailed parking fees and clear explanation of valet benefits
  • Delivery of Food and Beverage orders
  • Delivery of guest folios

Job Requirements:

  • Valid Driver’s License with no infractions
  • Previous guest service and food & beverage experience required
  • Must be Bilingual (English and French)
  • Proven guest service excellence
  • Smart Serve Certification required
  • Excellent communication skills in both official languages

Job Details:

Company: Accor

Vacancy Type: Full Time

Job Location: Kingston, Ontario, CA

Application Deadline: N/A

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